Privacy Policy

1. Information We Collect

Running an education platform means we need certain information to provide you with relevant content and support. Here's what we collect and why it matters:

Personal Information You Provide

When you sign up for our learning programs or get in touch with us, you might share:

• Contact details: Name, email address, phone number, and business address
• Business information: Company name, industry type, and business size
• Educational background: Your experience level with budget management and financial planning
• Communication records: Messages you send us through contact forms or email

Automatically Collected Information

Like most websites, we collect some technical data automatically. This helps us keep the site running smoothly and understand how people use our resources:

• Device information and browser type
• IP address and general location data
• Pages you visit and time spent on each section
• Referral sources and navigation patterns

2. How We Use Your Information

We're not in the business of collecting data for its own sake. Everything we gather serves a specific purpose related to helping you learn about business budgeting.

We might also use aggregated, non-identifiable data to understand trends and improve our educational approach. This means looking at patterns across many users without connecting information back to any individual person.

3. Data Storage and Security

Your information lives on secure servers located in Australia. We've implemented several layers of protection:

• Encrypted data transmission using industry-standard SSL/TLS protocols
• Restricted access to personal information on a need-to-know basis
• Regular security audits and system updates
• Secure backup procedures to prevent data loss

4. Sharing and Disclosure

We don't sell your personal information to anyone. Period. However, we may share data in specific situations:

Service Providers

We work with trusted third-party companies that help us run our educational platform. These might include email service providers, hosting companies, and analytics tools. They only get access to information necessary for their specific function and are bound by confidentiality agreements.

Legal Requirements

Sometimes the law requires us to disclose information. This could happen if we receive a valid court order, need to comply with Australian Privacy Principles under the Privacy Act 1988, or must protect someone's safety.

Business Transfers

If ronethquira merges with another company or gets acquired, your information would likely transfer as part of that transaction. We'd notify you before this happens and explain any changes to how your data gets handled.

5. Your Rights and Choices

Under Australian privacy law, you have several rights regarding your personal information. Here's what you can do:

Access and Correction

You can request a copy of the personal information we hold about you. If something's wrong or outdated, let us know and we'll fix it. This usually takes about 5 business days, though complex requests might need longer.

Deletion Requests

Want us to delete your data? Just ask. We'll remove your personal information unless we need to keep it for legal reasons or to complete a service you've requested. Keep in mind that some technical data might remain in backup systems for a limited period.

Marketing Communications

Every email we send includes an unsubscribe link. Click it anytime to stop receiving educational updates or program announcements. You'll still get essential communications about services you're actively using.

Complaints

If you're unhappy with how we've handled your information, contact us first so we can try to resolve the issue. If you're still not satisfied, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

6. Data Retention

We don't keep your information longer than necessary. Here's our general approach:

• Active learning accounts: Maintained while you're enrolled in programs and for 2 years after completion
• Inquiry records: Kept for 3 years to help us improve our response quality
• Financial records: Retained for 7 years to comply with Australian tax law
• Marketing data: Deleted within 6 months after you unsubscribe

After these periods, we securely delete or anonymize your information so it can't be traced back to you.

7. Cookies and Tracking

Our website uses cookies and similar technologies to function properly and give you a better experience. Most of these are essential for basic site operations.

Types of Cookies We Use

• Essential cookies: Required for the site to work, like remembering your session
• Functional cookies: Remember your preferences and settings
• Analytics cookies: Help us understand how people use the site

You can control cookies through your browser settings. Blocking all cookies might affect how well the site works for you.

8. Children's Privacy

Our educational content is designed for business professionals and isn't intended for anyone under 18. We don't knowingly collect information from minors. If we discover we've accidentally gathered data from someone under 18, we'll delete it immediately.

9. Changes to This Policy

We might update this privacy policy occasionally as our services evolve or laws change. When we make significant changes, we'll post a notice on our website and update the date at the top of this page. For major changes, we'll send you an email if we have your contact information.

It's worth checking back here every few months if you want to stay current with our practices.

10. International Data Transfers

Your information stays in Australia where possible. Some of our service providers operate internationally, which means data might occasionally be processed overseas. When this happens, we ensure these providers meet Australian privacy standards or have adequate protections in place.